Skillful Conversations
Skillful Conversations- Bridging Communication Gaps to Drive Clarity, Collaboration, and Results is designed to help leaders and professionals elevate their relationships and performance by practicing a few key skills in their conversations.
Miscommunication is a widespread issue in organisations, where critical ideas often get lost in translation, and information is exchanged poorly. This breakdown leads to strained relationships, poor communication, and flawed decision-making.
Most of our daily interactions happen through conversations, yet these are untapped opportunities to foster clarity and collaboration. By enhancing our conversation ability, we can unlock new ideas, drive engagement, and build stronger commitments to collective goals.
Leaders, individual contributors and professionals at all levels.
Participants will be able to:
- Build clarity and accuracy when communicating
- Test the assumptions that underlie their communications
- Use advanced questioning techniques to enhance the skillfulness of their conversations
- Listen beyond the words to the subtext of teh conversation
- Identify their own strengths and areas for further development in skillful conversations
Skillful Conversations focuses on three areas:
- Checking Assumptions: Examining how assumptions can derail communication and how to reduce the number of assumptions made during a conversation
- Matching Words with Intent: Understanding each other’s intentions, and using the right words to express them
- Balancing Inquiry and Advocacy: Increasing awareness of how to bring out others’ ideas and to advocate in a way that invites others to understand the reasoning behind an idea
Throughout the session, participants diagnose and plan ways to improve their ongoing conversations.
